Complaint procedure

Baby Plus delivers products of good quality. It is possible that you are not satisfied with the product you have received or that something brakes/damages during your warranty period. If this happens we ask you to contact us as soon as possible.

When your products is damaged we ask you to send us a picture or the damaged item and a picture of the serial number. When you are experiencing trouble with a delivered products we ask you film the problem so we can send that to our supplier. All the contact goes via Baby Plus and not directly with the supplier. We always try to solve your problem as soon as possible.

We do our best to give the best customer service. And we do anything to guarentee the best quality of the products. We will always try to find the best solution, when you and Baby Plus together can't find a solution. If somehow you and Baby Plus can find a solution yu can always contact Stichting Webshop Keurmerk.